Returns & Exchanges

At Plateful, we want you to love every piece of your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery. Please ensure all dinnerware and home accessories are returned in their original packaging and unused condition.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Carefully place the items in their original protective packaging to prevent breakage during transit, ensuring all inserts are included.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing